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The U.S. Coast Guard (USCG) faced critical hurdles in sustaining its Direct Access Hosting (DAH) HR and payroll system, including aging infrastructure, disparate components, evolving DoD security mandates, and the need for modernization to ensure global operational resilience and cybersecurity for its military workforce.
ADDX provided end-to-end support, re-architecting the DAH system with engineering expertise, IT security upgrades (e.g. from IL2 to IL4), and proactive patch management across OS, databases, middleware, dedicated help desk operations, and a redundant, highly secure data center for disaster recovery and sustainment.
ADDX’s efforts enhanced system uptime and availability, fortified cybersecurity posture against threats, ensured compliance with DoD standards, and delivered cost-effective, scalable, sustainment. This boosted global operational readiness, enabling accurate payroll for thousands of service members and allowing USCG to focus on core national security missions.
